Two quotes I love

David Ogilvy is widely known as “The Father of Advertising”, so the image above may be true in nature… if you’ve read this far, just realize you’re in the elite 20% that read the body copy of something!

For me, he has two quotes that always strike home when I read them.

If each of us hires people who are smaller than we are, we shall become a company of dwarfs. But if each of us hires people who are bigger than we are, we shall become a company of giants.

and

Hire people who are better than you are, then leave them to get on with it. Look for people who will aim for the remarkable, who will not settle for the routine.

There’s not much to say about these other than I hold them as a true.

David-Ogilvy

What comes first? The business or the people?

The other day, I saw an image floating around and it struck me as a good way to live and run a business. Whether it’s sales, service & support, an operational business, or some other way that you’re running your business, it’s the people that you build off of; it’s not the business that builds itself.

Too many companies, both large and small, believe that the business will sustain itself and that the people in it don’t really matter a great deal.  I hold this to be a fallacy and have never seen a successful department, organization or business that treats its employees without respect.  At a macro level, a large company may be able to succeed (and succeed well) when a single department or organization doesn’t hold their people as a treasure mine, but once you get down to it, the fact is that particular group is likely failing itself and being propped up by the larger company.

It’s a fairly simple concept, though.  Support your team, lead your vision, and your team will execute towards success.  Build the business without the people and you’ll likely be alone when everything comes crumbling down beside you.

Level 5 Leadership

Jim Collins, author of “From Good to Great” (a great read in and of itself, mind you), created a concept he called “Level 5” leadership.  In 1996, his research began on what separates good from great in terms of companies and leadership.  He started with over a thousand companies and narrowed it down to 11.  In doing so, he also came up with the concept of “Level 5 Leaders” and defined the leaders of these 11 companies accordingly.

There are not many Level 5 leaders, but if you can attain this level of leadership, your employees will find that your company is generally great to work for.  The levels are defined as such:

Level 1: Highly Capable Individual

At this level, you contribute a great deal — with your job and your personal action. You have talent and skills, but aren’t necessarily leading yet.

Level 2: Contributing Team Member

Your knowledge (level 1) is used to contribute to your team and making sure that everyone succeeds.  You’re proactive, you’re effective and you raise the productivity of those in your group.

Level 3: Competent Manager

You can organize a group and achieve goals.  At this level, you’re still able to succeed and bring value to the organization.  Many people fall in this category.

Level 4: Effective Leader

This is where the pack begins to fall away. Many of the top leaders fall into this category — able to bring together a department or organization to achieve a vision and drive towards (or exceed) performance objectives across the board.

Level 5: Great Leader

If you’re able to achieve this pinnacle of leadership, you have all 4 other leadership levels AND the unique trait where you can pull humility and will together to succeed as a great leader.

It is possible to learn, train, and grow to any of these levels.  It takes significant effort and certain work to get there. In order to attain this, you need to:

  • develop humility — you’re not perfect. Stop being so arrogant.
  • ask for help — use the expertise of those around you to strengthen your execution.
  • take responsibility – you’re the leader. If something goes wrong, it’s up to you. No excuses and definitely don’t throw your team under the bus.
  • be disciplined – commit to a course and execute on it. Listen to opinions, but don’t let fear drive your decisions or force you into  changes that you’re not sure about.
  • find the right people – you CAN’T succeed on your own. It’s simply not possible.  Surround yourself by the best.
  • believe – be passionate about what you do. Show that you love and believe in what you’re doing. This leads by example for your team.

All in all, it’s possible to truly elevate your skills … focus on this list and  even if you never hit the top, your team will still love you all the more for it.